Shop Policies


Processing Time

  • Estimated shipping times
  • North America: 3-5 business days
  • Actual delivery time will depend on the shipping method you choose.

Customs & Import Taxes

  • Buyers are responsible for any customs and import taxes that may apply. The Chandlerie responsible for delays due to customs.


  • The Chandlerie does not accept returns, exchanges, or cancellations.
  • Do not hesitate to contact us if you have any problem with you order. We stand behind the quality of our candles and want you to have the best experience.