
Shop Policies
SHIPPING
Processing Time
- Estimated shipping times
- North America: 3-5 business days
- Actual delivery time will depend on the shipping method you choose.
Customs & Import Taxes
- Buyers are responsible for any customs and import taxes that may apply. The Chandlerie responsible for delays due to customs.
RETURNS & EXCHANGES
- The Chandlerie does not accept returns, exchanges, or cancellations.
- Do not hesitate to contact us if you have any problem with you order. We stand behind the quality of our candles and want you to have the best experience.